Never run out again! Stay committed to your plant-based haircare routine by signing up for a subscription. We automatically send your favorite full-size products based on your chosen frequency. The service is easy to use and customizable. You can add
Yes! If you decide to go this route, please check out as a Guest. We do, however, encourage you to create an account as all order information and history will be maintained there for future reference. All subscription program orders may only be place
Joining our subscription program is easy; it can be done while browsing on a product page or while reviewing items in your cart. To subscribe, simply select the “Subscribe & save 15%” option for your desired product, select your preferred shipment fr
After you join, you will receive an email confirming your subscription. This email will include a link to access the ‘MY SUBSCRIPTION’ section in your account where you can manage your future orders, items, and account information. We will send you a
To modify the delivery frequency for a subscription item, please visit ‘MY SUBSCRIPTIONS’ within your account. To change the delivery frequency for an individual subscription item, simply click the frequency dropdown next to the subscription item you
You can view your future orders by visiting the ‘MY SUBSCRIPTIONS’ tab within your account. All subscription orders are displayed on this page and are delineated by date.
Subscription program items that have the same order date, shipping address, billing address, and payment method will ship as one order. If you have more than one subscription item and want the items to ship in the same order, simply visit ‘MY SUBSCRI
Please contact us at [email protected] for assistance.
Yes. In your account, find the billing section under ‘MY SUBSCRIPTIONS’, click edit, and you will be taken to a new page where you can enter further payment information. This changes the payment information for each one of your subscriptions at once.
To review or modify your subscription account information, visit ‘MY SUBSCRIPTIONS’ located within your account. You can change your shipping address for an individual order or at the subscription item level, which is the default option and will affe
To change your next order date, please visit ‘MY SUBSCRIPTIONS’ within your account and click the ‘Change Date’ button to the right of the next order date, then select a new date for your order. This will change the order date for the entire order an
To skip a subscription order, visit ‘MY SUBSCRIPTIONS’ within your account and click the ‘Skip Order’ button to the right of the upcoming order date.
You can view the contents and the total amount in your shopping cart before placing your order. Unfortunately, we are not able to revise or cancel orders once they have been placed. Should you have additional questions about your order, please contac
To cancel a subscription item, please visit ‘MY SUBSCRIPTIONS’ within your account and simply click the 'Cancel Subscription' link to the right of the subscription details. You’ll be prompted to confirm this action and indicate your reason for cancel
We currently accept Visa, Mastercard, American Express, Discover, Japan Credit Bureau (JCB), Diner’s Club, Elo, Shop Pay, Apple Pay, Google Pay, Facebook Pay and PayPal. When selecting the PayPal option at checkout, you will be directed to the PayPal
We offer ground shipping as our standard shipping option on all orders. Due to increased demand, orders may experience delays in transit. LolaVie does not guarantee order delivery dates and is not responsible for carrier processing delays. Currently,
