What if I have questions about Shop Pay, who do I contact?Updated 6 months ago

If you have questions about your installments, making a payment, or managing your Shop Pay account, please visit: https://shoppay.affirm.com/help/s/.

If you have general questions about Shop Pay or the Shop app, please visit: https://help.shop.app/hc/en-us/categories/360006184691-Shop-Pay-Installments-.

Please note that LolaVie and our dedicated Customer Support Team cannot access or modify your Shop Pay account or installment plan. You must visit the links above and contact Shop Pay directly.